CHOA:
Inclusive Design for Pediatric Patients

An inclusive healthcare product using gamification to improve wellbeing of hospitalized pediatric patients during their developmental cycle.

VR
UIUX
Emotional Design
Protytyping
Market/User Research
2024.1-2024.4
Highlights
Multimodel Podcast and Welcome Kit
A platform where the narratives are not just for the children, but by the children. Each podcast is an opportunity for young patients to share their stories, actively engaging in the creation of content.
Analog Newsletter
Children move beyond passively receiving care—they become active “correspondents of hope.” Writing and receiving letters fosters mutual support and emotional connection.
Community Map
Children can  actively add their stories, transforming the hospital into a space they help shape. Helps shift focus from loss to creativity, fostering empowerment and belonging. It’s a living, collaborative artwork that reframes the hospital as a place of possibility, not just constraint.
Challenge

A Unique Challenge

Children's hospital of Atlanta Sponsored ths project
We are asked to improve the sense of wellbeing of pediatric patients in the hospital  collaborating with child care specialist, doctors and nurses in Children's Hospital of Atlanta.

To Understand the Problem, we...

In visiting children's hospital in atlanta, talking to child life specialist, nurses and patientss we found that long term pediatric children experience a "prison" like life in the hospital.

Pediatric Children on average spend 4 days every month in the hospital.

Children think no one can understand them because of their "abnormal" situation.

Children feels insecure in the hospital because they are unaware of their situation

Project Brief
Solving A Unique Challenge
We aimed to design to stimulate the subjective wellbeing in pediatric hospital environments posed by a lack of feeling of normalcy
01. what is considered normalcy for hospitalized children?
02. what issues impact kids the most?
03. what kind of interventions exist to address this topic?
Consideration Based on 3 Divisions
socio-psychological awareness
sense of agency
logical thinking to connect consequences
User Research
Peter Helps Us Understand Our Target Audience
“The need for flexible communication strategies that accommodate both passive and active roles for children”
Peter
8 years old
Primary school student
About
- He spent most of his time in her own room at the hospital.
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- He became more aware of his situation at 7 years old.
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- Visits the hospital multiple times a month.
Age-Appropriate Interactions
- He needs peer interaction and group activities that enable him to feel like a kid.
- He would like to be able to communicate more with caretakers
Communication Barriers
- He feels other people don’t understand his situation.
- He feels stressed about the uncertainty at the hospital.
- He dislikes the way the staff don’t communicate directly with him.
Opportunity Statement
How Might We...
Foster a senes of community, enhance personal significance, and nurture children’s communication amongst peers and caretakers
Sense of Normalcy
Empowerment Through Choices
Emotional and Social Dynamics
Foster a sense of community and personal significane
provide multiple avenues for expression
Facilitate communication between peers + caretakers
Key Insights
Striking a balance between positive design framework ingredients
Dashboard mockup
IDEATING AND SELECTING
Ideated various concepts that touched onour key insights
Assessed concepts based on opportunity areas and supporting theories
Final Concept： System Overview
Multi-Model Experience
Assessed concepts based on opportunity areas and supporting theories， we decided to build service/system lather than single product
1. Ecosystem Map
Strategic Partnerships and Tailored Market Strategies
By understanding different user groups within the metaverse, we are able to design features that cater specifically to their needs.
2. Ecosystem Map
User-Centric Design
We also gained insights into how users engage with the metaverse, helping to create more intuitive and engaging user experiences.
3. Marketing & Trends Research
Targeting the Direction of Our Approach
By leveraging Matterport’s 3D capture technology, we can design user interface that enhance user engagement through intuitive and immersive interfaces
ENGAGING STORYTELLING
Nudging engagement + personal significance, one episode at a time
1. Episodes are led by the
children, contributing to different categories
2. Interactive episodes turn hospital into a scavenger hunt/mystery
3. Children can interview peers
and caretakers
Active Involvement
User-Centric Design
1. Provide alternate medium for communication
2. Customizability through mailbox
3. Foster virtuous behavior
Active Involvement
Targeting the Direction of Our Approach
1. Provide a shared space for interaction and ideation
2. Foster virtuous behavior
3. Encourage podcast topic discussion

How can we capture memory as it is?

Elevate our way to reminiscent to the next level

The Next Generation of Photo

How can we relive the moments as it was in our memory? We should be able to capture memory as it is so it would never fade away.

Solution Description
Our Life Without MICO
The process of take a photo and looking back on it on our devices are very unnatural. And it doesn't capture the nature of memories.  A lot of information are lost in the process.
Solution Description
MICO Revolutionary Change on Memory Documentation
MICO enables users to document and relive their moments vividly and realistically, while easily sharing these immersive experiences on social media for more engaging and interactive connections.
Capturing the moment while enjoying it.
Share the view and enjoy it with others
Revisit first person perspective experience
Post on social media
Business Model
Metaverse Economy Model
Facilitating Content Creation: By making it easy to capture and share immersive experiences, the design lowers the barrier to content creation, enabling more users to build followings and influence.
Common Users Activities
Enhancing Engagement: The shared experiences are more engaging, which can help users grow their audiences and create opportunities for monetization through partnerships, sponsorships, and advertising.
Marketer Activities
MICO x Matterport
Memory never vanishes